Hilton Petaling Jaya

The location was perfect for travelling to most places like Mid Valley, One Utama and KL Central

No, because the room was big and also the water closet was big too.

Without asking, we are upgraded to stay 2 nights at Executive Floor. The Executive Lounge serves breakfast and afternoon teas. We were pleasantly surprised.

The counter staff should have notified us that they have upgraded us to the EXecutive Floor and the facilities the Lounge provided. We found out the provileges only when we wanted to order a room service breakfast

Location of hotel and hotel staff very efficient and friendly. Free car parking and close to LRT station to access thje centre of KL.

The 'King Guestrooms' are in real need of upgrading / renovation - especially the carpets. The room has all the facilities of a 5 star hotel but the condition of them are not what you'd expect from a Hilton hotel. I'd suggest guests pay a bit extra and book a deluxe room instead - you get a much bigger bathroom with separate shower and the rooms are a little less worn and tired looking. You get what you pay for I guess.

Convenient for business meetings which was my primary reason for staying there but also easy/quick access using LRT train to center of Kuala Lumpur for shopping and sightseeing. Also, many local convenience shops and cafes / restaurants close to hotel.

The food and service were excellent

I couldn't get the air conditioning to do anything except very cold air, so had to switch it off most of the time. There was a small piece of paper propping up the tv and the furniture was a bit tired, but I enjoyed my stay.

Excellent breakfast and general food choices. Good location

The rooms are a bit dated; due for renovation soon

I enjoyed my stay,the whole atmosphere was welcoming,and the staff was very help ful

The location for Petaling Jaya area was good. The value was good.

Facilities dated.

the old building is very worn out. it will need some upgrade for a Hilton property. the whole room have dust mites and things are not clean.

Room are spacious and comfortable. Staff are excellent,polite, helpfull and provide good hospitality.

Convenience of location, complimentary bottles of water daily

No free WiFi available. The bathroom was not that well cleaned as there were hairs on the wall on the day I checked in. Face washers was only available on one out of the 6 nights I stayed.

Conveniently located for our purposes. Liked separate shower cubicle

Rooms look worn - carpet in need of cleaning and floor of shower rough due to ponding of water. Hump on exit of the carpark too highn for many cars, including mine. Why is the reaction from reception staff to a late checkout always "no, we are running full"? - she subsequently offered us an extra hour on discovering I have a Hilton card.

Good location and good staff. Excellent dining and good restaurants.

Booked twin beds and description said that they were queen beds but turned out to be standard single beds.

Location is good for business and connection to kl City

Reburbishing of rooms is recommended. Internet is very expensive

To the Manager, I stay at the PJ Hilton every time I come through KL and have little to complain about - the odd maintenance issue aside. PJ Hilton is my favourite hotel - staff are fantastic (reception, Selvam and others). Food is great - the buffet even though it was Hari Raya on the day I tried it was great value and staff at Paya Serai can never do enough to please. Best of luck and thanks for a great stay ..... will be back on my way home - I am now based in Delhi (hah! never mind hotels here! they have a long way to go to catch up with PJHilton!) Best regards Vishnu Balakrishnan Rm 669

The hotel is in need of refurbishment and I can see work has started to fix this. Aside from this, you have a great family and business hotel - staff and facilities are excellent and location is great too. I cannot think of another hotel in PJ to compare with yours. Congratulations to your staff and management